Privacy Policy

Last Updated: October 19, 2026

At MapsLeads ("Company," "we," "us," or "our"), accessible from https://www.mapsleads.com, protecting your privacy and safeguarding your personal information is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our web application (https://app.mapsleads.com), subscribe to our services, or interact with us via SMS communications or customer support.

By accessing or using our Website or Application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Website and Application, including:

A. Personal Information You Provide Directly

  • Account Registration & Billing Data: When you create an account or subscribe to a plan, we collect personal identifiers such as your full name, work email address, company name, phone number, and password.
  • Payment Information: Payment card transactions are processed securely through our third-party payment processor (Stripe). We do not store full credit card numbers or CVV numbers on our servers.
  • Customer Support & Inquiry Communications: Information you provide when contacting customer support, submitting enterprise meeting requests, or emailing us directly.

B. Mobile & SMS Data (10DLC & TCPA Compliance)

If you opt-in to receive SMS notifications, transactional alerts, multi-factor authentication (MFA) codes, or account support via text messaging from MapsLeads, we may collect:

  • Your mobile phone number.
  • Your explicit consent/opt-in record (timestamp, IP address, and form mechanism).
  • Message delivery logs and interaction records.

C. Automatically Collected Technical Data

When you navigate through our Website or Application, we automatically collect technical usage data via cookies and tracking technologies:

  • Log Data: IP address, browser type, operating system, referring/exit pages, access times, and clickstream data.
  • Cookies & Tracking: Essential session cookies, performance cookies, and analytics scripts to maintain user logins and measure traffic patterns.

2. Strict SMS & Mobile Information Protection (10DLC / TCPA Compliance)

MapsLeads strictly adheres to US Telecom carrier regulations regarding A2P 10DLC messaging and the Telephone Consumer Protection Act (TCPA).

CRITICAL SMS PRIVACY PROTECTION:

No mobile information, phone numbers, or SMS opt-in consent records collected by MapsLeads will be shared, sold, rented, leased, or transferred to any third parties or affiliates for marketing or promotional purposes under any circumstances.

A. How We Use Mobile Data

Your mobile phone number and SMS opt-in consent are used exclusively by MapsLeads for non-marketing transactional and operational communications, including:

  • Account security alerts and Multi-Factor Authentication (MFA) codes.
  • Critical account notifications (e.g., credit balance limits, subscription renewals).
  • Direct customer support responses requested by you.

B. SMS Opt-In & Opt-Out (TCPA Rights)

  • Opt-In: By providing your phone number and checking an explicit opt-in box on our forms, you expressly consent to receive SMS communications from MapsLeads. Consent is not a condition of purchasing any service.
  • Opt-Out: You can cancel text messaging at any time by replying STOP to any SMS message received from us. Upon sending "STOP", we will send a single confirmation SMS and remove your mobile number from our active messaging lists.
  • Help: For assistance with text messaging, reply HELP to any text message or contact support at support@mapsleads.com.

3. How We Use Your General Information

We use the general personal information we collect to operate, maintain, and improve our services, including to:

  • Provide, operate, and maintain our Google Maps lead scraping and enrichment platform.
  • Process payment transactions and manage user credit balances.
  • Authenticate user logins and prevent fraud, unauthorized access, or bot abuse.
  • Send administrative updates, technical notices, invoice receipts, and system alerts.
  • Respond to customer service requests and enterprise inquiries.
  • Analyze Website usage to improve application performance and user experience.
  • Comply with applicable legal obligations and enforce our Terms of Service.

4. How We Share & Disclose Information

Except as described in Section 2 (which strictly prohibits sharing mobile/SMS data), we may share non-mobile personal information only under the following limited circumstances:

  • Service Providers: We share necessary data with trusted third-party vendor service providers who assist in operating our platform (e.g., hosting infrastructure, payment processors like Stripe, email delivery services). These vendors are legally bound to use your data only to perform specified services for us.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or subpoena, or if we believe in good faith that such action is necessary to comply with state or federal regulations.
  • Business Transfers: If MapsLeads is involved in a merger, acquisition, asset sale, or reorganization, user data (excluding non-shareable SMS opt-in consent records) may be transferred as part of the business assets.
  • Protection of Rights: To enforce our Terms of Service, defend against legal claims, or protect the rights, safety, and property of MapsLeads, our users, or the public.

5. Cookies and Tracking Technologies

MapsLeads uses essential cookies and similar tracking technologies to ensure application functionality:

  • Session Cookies: Required for maintaining secure user login sessions across app.mapsleads.com.
  • Analytical Cookies: Used to measure aggregate Website traffic and usage metrics.

You can instruct your web browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling essential cookies will prevent you from accessing or using logged-in areas of our Application.

6. Data Security & Encryption

We implement industry-standard administrative, physical, and technical safeguards to protect your personal information:

  • All data transmissions between your browser and our servers are encrypted using 256-bit SSL/TLS encryption.
  • Passwords and sensitive tokens are hashed using secure cryptographic algorithms.
  • Access to user database records is restricted to authorized personnel who require access to perform their job duties.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. Account data for deactivated accounts is deleted or anonymized in accordance with our standard data retention schedules.

8. Your Privacy Rights (GDPR & CCPA / CPRA)

Depending on your geographical location, you may possess specific statutory rights regarding your personal information:

A. California Consumer Privacy Act (CCPA / CPRA) Rights

If you are a resident of California, you have the right to:

  • Right to Know / Access: Request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: Request deletion of personal information collected from you, subject to legal exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt-Out of Sale / Sharing: MapsLeads does not sell or share your personal information to third parties as defined under the CCPA/CPRA.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA privacy rights.

To exercise these rights, please contact us or submit a request at: https://www.mapsleads.com/do-not-sell or via email at support@mapsleads.com.

B. European Union (GDPR) Privacy Rights

If you are located within the European Economic Area (EEA) or UK, you have the right to access, rectify, port, restrict, or erase your personal data, as well as the right to object to data processing. To exercise these rights, please email us at support@mapsleads.com.

9. Third-Party Web Links

Our Website and Application may contain links to third-party websites or services (e.g., social networks or payment gateways) that are not owned or controlled by MapsLeads. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

10. Children's Privacy

Our Website and Application are strictly intended for business professionals and individuals aged 18 and older. MapsLeads does not knowingly collect or solicit personal information from children under the age of 13 (or 16 in certain jurisdictions). If we learn that we have collected personal data from a child without parental consent, we will promptly delete that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in legal requirements, carrier regulations, or our operational practices. We will notify you of any material changes by updating the "Last Updated" date at the top of this page and, where appropriate, sending an email or platform notification. Your continued use of our Website or Application after any modifications indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your privacy rights, or our 10DLC SMS compliance policies, please contact us: